PayPal Outage

Incident Report for DonorDrive

Resolved

This issue has been resolved by PayPal as of Sun, 14 Jul 2024 19:42 EST. All PayPal transactions are processing though DonorDrive. Please reference this link for a history of the incident from PayPal - https://www.paypal-status.com/history/eventdetails/80565.

In addition, please do not hesitate to reach out to DonorDrive Support if you have any additional questions at support@donordrive.com

Posted Jul 14, 2024 - 19:55 EDT

Update

We are continuing to monitor for any further issues with PayPal processing on DonorDrive.

Posted Jul 14, 2024 - 16:06 EDT

Monitoring

A fix has been implemented PayPal and we are monitoring the results.

Posted Jul 14, 2024 - 16:05 EDT

Investigating

DonorDrive is aware of an outage with PayPal services that may impact gifts incoming through PayPal on DonorDrive sites at this time.

You can find more information directly through PayPal's 'Event Details' page for this incident: https://www.paypal-status.com/history/eventdetails/80565

Posted Jul 14, 2024 - 16:03 EDT

This incident affected: Transactions (PayPal).